The Peninsula Hotels

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Let’s talk tech for a moment. It’s not usually the first subject that comes to mind when discussing five-star hotels, of course. Mostly, we prefer to focus on those sink-into beds, those full-size bathtubs, those rooms with a view – all of which Peninsula Hotels has in abundance.

What they also have, however, is technology – the sort of seamless, no-instruction-manual-required tech that is so simple, you barely notice it. With Peninsula’s tablet technology – currently being rolled out across the entire 10-hotel portfolio – one device runs the whole show. Want to switch on the TV, order room service, draw the curtains? Reach for the tablet, programmed in 11 different languages to accommodate the Peninsula’s international clientele.

The linked technology takes care of all the little details, too. If you are watching TV when the phone rings, the TV volume will automatically lower. If the phone rings in the middle of the night, the night light will come on. This clever system was created by the hotel’s research and technology department, the only such department belonging to a major luxury hotel group.

And that’s the Peninsula difference. This is a company that goes a step further. Yes, Peninsula’s properties are beautiful, their staff attentive: but it is the little extras that set Peninsula Hotels apart. ...continue reading

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